Get in Touch
Whether you have a question about our platforms, pricing, or need technical support, our global team is ready to assist you 24/5.
Client Support
Account inquiries, platform assistance, and technical troubleshooting for existing clients.
VIP Support
Instant assistance from our dedicated support team. Available 24 hours a day, 5 days a week.
Institutional Desk
Liquidity solutions, white labels, and partnership program inquiries.
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Quick Answers
How long does account verification take?
Account verification is typically completed within 1-2 business hours during normal trading days, provided all uploaded identification documents meet regulatory standards.
What are the account funding requirements?
The minimum initial balance for a Standard Trading Account is $100. For Raw Spread and Institutional accounts, the minimums are $500 and $10,000 respectively.
How do I reset my trading terminal password?
You can reset your trading terminal credentials directly from the Client Portal. Navigate to 'Trading Accounts', select your account, and choose 'Reset Password'.
Are there fees for fund withdrawals?
Spiral Global covers all standard deposit processing. Wire transfers over $1,000 are processed without platform withdrawal charges.
Our Global Presence
Official corporate headquarters and registered physical location for Spiral Global.
Spiral Global HQ
Global Registered OfficeRegistered Address
Level 39, One Canada Square Canary Wharf, London E14 5AB
Official Contact Line
+44 20 7123 4567
Support Email Desk
Desk & Office Hours
Mon - Fri: 8:00 AM - 6:00 PM (GMT)
